Help Desk Clerk Jobs In Egypt And Career In Commercial International Life Insurance Vacancies In Cairo 2015
Employer Commercial International Life Insurance ( CIL )
Job Title Help Desk Clerk
Vacancy Deadline(mm/dd/yy) 11/15/2015
Languages English, Very Good
Country Egypt
City Cairo
Job Category Communication Engineering
Job Type Full Time
Job Level Junior
Follow the helpdesk process & procedures to ensure excellent customer service. Identify, resolve, escalate and follow up on desktop, network, telecom and applications issues Ensure company’s standards are updated and maintained for all software and hardware versions Update all desktops and laptops with the latest security patches (Windows-Office) and anti-virus Monitor desktops, laptops and printers performance and resource usage and provide proactive remedial action to resolve. Monitor all desktops and laptops software licenses to ensure it is up-to-date Document, log and maintain all hardware locations, specifications, configurations and users. Manage hardware spares and consumables stock for all desktops and laptops and Printers Plan hardware, OS and MS Office upgrades to maintain performance Deliver support KPI. Support Light systems. (Alarm, Fire Alert, etc…)
Qualifications • Faculty of engineering – communication and electronics division • 2 Years of experience in IT and security administrators. • Experienced in Cisco routers configuration • Experienced in fort iGATE firewalls implementation and configurations • Good English Language • IT Back ground knowledge • Active directory knowledge and VLANs
Gender Any
Car owner Any
Education major Communication & Electronics
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email jobs@cileg.com
Help Desk Clerk Jobs In Egypt And Career In Commercial International Life Insurance Vacancies In Cairo 2015
Employer Commercial International Life Insurance ( CIL )
Job Title Help Desk Clerk
Vacancy Deadline(mm/dd/yy) 11/15/2015
Languages English, Very Good
Country Egypt
City Cairo
Job Category Communication Engineering
Job Type Full Time
Job Level Junior
Follow the helpdesk process & procedures to ensure excellent customer service. Identify, resolve, escalate and follow up on desktop, network, telecom and applications issues Ensure company’s standards are updated and maintained for all software and hardware versions Update all desktops and laptops with the latest security patches (Windows-Office) and anti-virus Monitor desktops, laptops and printers performance and resource usage and provide proactive remedial action to resolve. Monitor all desktops and laptops software licenses to ensure it is up-to-date Document, log and maintain all hardware locations, specifications, configurations and users. Manage hardware spares and consumables stock for all desktops and laptops and Printers Plan hardware, OS and MS Office upgrades to maintain performance Deliver support KPI. Support Light systems. (Alarm, Fire Alert, etc…)
Qualifications • Faculty of engineering – communication and electronics division • 2 Years of experience in IT and security administrators. • Experienced in Cisco routers configuration • Experienced in fort iGATE firewalls implementation and configurations • Good English Language • IT Back ground knowledge • Active directory knowledge and VLANs
Gender Any
Car owner Any
Education major Communication & Electronics
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email jobs@cileg.com
Help Desk Clerk Jobs In Egypt And Career In Commercial International Life Insurance Vacancies In Cairo 2015