Customer Service Representative Jobs In Egypt And Career In Misr Elmahrousa Vacancies In Cairo 2016
Employer Misr Elmahrousa
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy) 2/29/2016
Languages English, Very Good
Country Egypt
City Cairo
Job Category Marketing
Job Type Full Time
Job Level Junior
- Answer calls and respond to CRM and emails - Route calls to appropriate resource - Manage and resolve customer complaints - Identify and escalate priority issues - Follow up customer calls where necessary - Produce call reports. - Answers inquiries by clarifying desired information; researching, locating, and providing information. - Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. - Provide needed information about the company and its projects for the clients. - Maintains call center database by entering information.
Qualifications - Customer oriented - Customer Service Skills - Data Entry Skills - Active Listening. - Very good verbal and non verbal Communication. - Building Rapport with clients. - Problem Solving - Multi-tasking
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email hr@misr-almahrousa.com
Customer Service Representative Jobs In Egypt And Career In Misr Elmahrousa Vacancies In Cairo 2016
Employer Misr Elmahrousa
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy) 2/29/2016
Languages English, Very Good
Country Egypt
City Cairo
Job Category Marketing
Job Type Full Time
Job Level Junior
- Answer calls and respond to CRM and emails - Route calls to appropriate resource - Manage and resolve customer complaints - Identify and escalate priority issues - Follow up customer calls where necessary - Produce call reports. - Answers inquiries by clarifying desired information; researching, locating, and providing information. - Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. - Provide needed information about the company and its projects for the clients. - Maintains call center database by entering information.
Qualifications - Customer oriented - Customer Service Skills - Data Entry Skills - Active Listening. - Very good verbal and non verbal Communication. - Building Rapport with clients. - Problem Solving - Multi-tasking
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email hr@misr-almahrousa.com
Customer Service Representative Jobs In Egypt And Career In Misr Elmahrousa Vacancies In Cairo 2016
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