Enterprise System Support Engineer For Interact Computer Stores 2016

Enterprise System Support Engineer Jobs In Egypt And Career In Interact Computer Stores Vacancies In Cairo 2016
Employer     Interact Computer Stores
Job Title     Enterprise System Support Engineer
Vacancy Deadline(mm/dd/yy)    10/20/2016
Languages     Have a good command of English spoken and written is a must
 Languages     English, Excellent
Country     Egypt
City     Cairo
Job Category    Communication Engineering, Computer, Information Technology
Job Type    Full Time
Job Level     Junior
     •Diagnosing Servers, Storage and SAN Switch hardware or Software Troubleshooting •Good awareness for Raid Levels technique •Good awareness for SAS & FC and iSCSI Protocols and connectivity •Implementing MS Active Directory with GP and design the DNS •Implementing MS Exchange server with all Rules •Implementing MS System Center •Implementing Virtual Platform (MS Hyper-V & VMware) •Investigating, diagnosing and solving Server software or applications faults (Antivirus – Microsoft Office …..etc). •Decide whether Spare part needed to be requested or just need service. •Making Spare Parts price request and update in CRM. •Report the service desk admin to make the quotation. •Installing and configuring computer spare parts •Ability to detect the defective computer spare parts and replace it. •Quality Control after solving the problem. •Support Interact Computer Stores customers either onsite, over the phone, remotely or as Outsourcing staff. •Following and updating service cases through internal Interact systems (ex: CRM….). •Create warranty forms through our internal system (CRM) and transfer it to the responsible admin. 
Qualifications    •Bachelor of Computer Science, Electronics Engineering or equivalent •Basic network troubleshooting is a must •Microsoft Office skills (Outlook, Word, Excel…) is a must •Good to have the following courses (CCNA, A+, MCSA or MCSE) •Ability to be a good listener and to really understand a customer problem or question and help them solve it. •Ability to work under pressure •Ability to learn •Organized and systematic
Gender    Any
Car owner     Any
Education major     Computer
Experience    3 - 5 Years.
Other Skills    •Problem Handling •Communication Proficiency. •Collaboration Skills. •Strong interpersonal, communication, analytical and organizational skills
Salary (L.E.)    Negotiable
Comments    Kindly mention the subject in your e-mail: Enterprise System Support Engineer
Job Contact Email    hr@interact.com.eg

Enterprise System Support Engineer Jobs In Egypt And Career In Interact Computer Stores Vacancies In Cairo 2016

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