ICT Help Desk Administrator For Egyptian Resorts Company - Hurghada 2016

ICT Help Desk Administrator  Jobs In Egypt And Career In  Egyptian Resorts Company Vacancies In Hurghada 2016
Employer     Egyptian Resorts Company (ERC)
Job Title     ICT Help Desk Administrator
Vacancy Deadline(mm/dd/yy)    2/29/2016
 Languages     English, Very Good
Country     Egypt 
City     Hurghada
Job Category    Information Technology, Real Estate
Job Type    Full Time
Job Level     Junior
      To supply first line maintenance and advice to users in conformance with Corporate ICT policies and procedures.  Maintain the integrity and availability of all staff computers, printers and related hardware and software.  Clean, install and modify operating systems and software programs, such as virus protection.  Maintain and verify the completion of scheduled jobs such as backups.  Respond to inquiries from users on company provided software or hardware and identifying opportunities to suggest solutions or upgrades that will support ERC’s business operations more efficiently.  Analyze and determine source of computer problems (hardware, software, user access, etc.) and taking necessary action to solve problem or escalate the problem to direct manager or provider.  Provide new hardware and ICT equipment for new employees or as replacement for damaged components, assist in the co-ordination of the movement of equipment, test and fix faulty ICT equipment.
Qualifications    Minimum Qualifications:  Degree in Computer Science or relevant discipline. Minimum Experience:  2 – 5 years of experience in a related position Job Specific Skills:  Excellent communication and customer care skills  Analytical and problem solving skills  Good knowledge of Helpdesk and latest IT updates  Good knowledge of helpdesk service standards.
Gender    Any
Car owner     Any
Education major     Information Technology
Experience    1 - 2 Years.
Salary (L.E.)    Negotiable
Comments    - Job will be located at Hurghada. - Please insert a RECENT PHOTO in your CV. - Please mention the Job Title in your Email subject field.
Job Contact Email    Careers@erc-egypt.com

ICT Help Desk Administrator  Jobs In Egypt And Career In  Egyptian Resorts Company Vacancies In Hurghada 2016

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