Reception Head Jobs In Egypt And Career In National Automotive Co. NATCO - Mercedes Vacancies In Cairo 2016
Employer National Automotive Co. NATCO - Mercedes
Job Title Reception Head
Vacancy Deadline(mm/dd/yy) 1/21/2017
Languages English, Excellent
Arabic, Excellent
Country Egypt
City Cairo
Job Category Automotive
Job Type Full Time
Job Level Senior
Reception Head - Automotive -Monitoring the service advisers and customer relation team to follow front office procedures and follow up. -Monitoring and managing the 7 steps of handling business in front office: Appointment, Reception, Repair Orders, Dispatch and Production, Quality Control, Active Delivery & Post service follow up. -Receiving inquires on MB Servicing and approved repair procedures, vehicle operation and local government vehicle laws in mechanical, electrical, body and paint departments. -Assist the service manager to reach required efficiency and productivity of the workshop. -Promote the benefits of MB Service, Parts & Accessories. -Manage the achievement of (weekly, monthly & yearly) targets of service department. -Build rapport by creating a relationship of trust between the service advisers and the customer. -Share marketing department creating new business scopes. -Follow up unsatisfied customers to achieve highest customer satisfaction and service quality.
Qualifications - Proficiency in Microsoft Word, Excel and PowerPoint. - Excellent communications skills. - Excellent listening and diplomacy skills.
Gender Any
Car owner Any
Education major Engineering
Experience 6 - 9 Years.
Salary (L.E.) Negotiable
Job Contact Email Please send your CV to: hr@natco-mercedes.com , Kindly mention the job title in the e-mail subject.
Reception Head Jobs In Egypt And Career In National Automotive Co. NATCO - Mercedes Vacancies In Cairo 2016
Employer National Automotive Co. NATCO - Mercedes
Job Title Reception Head
Vacancy Deadline(mm/dd/yy) 1/21/2017
Languages English, Excellent
Arabic, Excellent
Country Egypt
City Cairo
Job Category Automotive
Job Type Full Time
Job Level Senior
Reception Head - Automotive -Monitoring the service advisers and customer relation team to follow front office procedures and follow up. -Monitoring and managing the 7 steps of handling business in front office: Appointment, Reception, Repair Orders, Dispatch and Production, Quality Control, Active Delivery & Post service follow up. -Receiving inquires on MB Servicing and approved repair procedures, vehicle operation and local government vehicle laws in mechanical, electrical, body and paint departments. -Assist the service manager to reach required efficiency and productivity of the workshop. -Promote the benefits of MB Service, Parts & Accessories. -Manage the achievement of (weekly, monthly & yearly) targets of service department. -Build rapport by creating a relationship of trust between the service advisers and the customer. -Share marketing department creating new business scopes. -Follow up unsatisfied customers to achieve highest customer satisfaction and service quality.
Qualifications - Proficiency in Microsoft Word, Excel and PowerPoint. - Excellent communications skills. - Excellent listening and diplomacy skills.
Gender Any
Car owner Any
Education major Engineering
Experience 6 - 9 Years.
Salary (L.E.) Negotiable
Job Contact Email Please send your CV to: hr@natco-mercedes.com , Kindly mention the job title in the e-mail subject.
Reception Head Jobs In Egypt And Career In National Automotive Co. NATCO - Mercedes Vacancies In Cairo 2016
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