Technical Support Engineer/Customer Service For Top Business 2016

Technical Support Engineer/Customer Service Jobs In Egypt And Career In Top Business Vacancies In Cairo 2016
Employer     Top Business
Job Title     Technical Support Engineer/Customer Service
Vacancy Deadline(mm/dd/yy)    2/15/2016
 Languages     English, Excellent
    French, Excellent
    German, Excellent
Country     Egypt
City     Cairo
Job Category    Engineering, Mechanical Engineer, Industrial Engineering
Job Type    Full Time
Job Level     Junior
     -Take ownership of customer issues reported and see problems through to resolution. -Research, diagnose, troubleshoot and identify solutions to resolve customer issues. -Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. -Provide prompt and accurate feedback to customers. -Ensure proper recording and closure of all issues. -Prepare accurate and timely reports. -Document knowledge in the form of knowledge base tech notes and articles.
Qualifications    Minimum one year experience
Gender    Any
Car owner     Any
Education major     Engineering
Experience    1 - 2 Years.
Salary (L.E.)    Negotiable
Job Contact Email    m.attalla@topbusiness-hr.com

Technical Support Engineer/Customer Service Jobs In Egypt And Career In Top Business Vacancies In Cairo 2016