Technical Support Jobs In Egypt And Career In Vacancies In Cairo 2016
Job Title Technical Support
Vacancy Deadline(mm/dd/yy) 1/4/2016
Languages English, Good
Country Egypt
City Cairo
Job Category Call Center
Job Type Full Time
Job Level Junior
Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required. • Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; • Follow up and make scheduled call backs to customers where necessary; • Stay current with system information, changes and updates
Qualifications • Proper phone etiquette; • Ability to speak and write clearly and accurately; • Good Knowledge of CCNA. • Open for Rotational shifts. • Education: Bachelor degree in any relevant field.
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) 2000 – 4000
Job Contact Email mohamed.sayed.1585@gmail.com
Technical Support Jobs In Egypt And Career In Vacancies In Cairo 2016
Job Title Technical Support
Vacancy Deadline(mm/dd/yy) 1/4/2016
Languages English, Good
Country Egypt
City Cairo
Job Category Call Center
Job Type Full Time
Job Level Junior
Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required. • Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; • Follow up and make scheduled call backs to customers where necessary; • Stay current with system information, changes and updates
Qualifications • Proper phone etiquette; • Ability to speak and write clearly and accurately; • Good Knowledge of CCNA. • Open for Rotational shifts. • Education: Bachelor degree in any relevant field.
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) 2000 – 4000
Job Contact Email mohamed.sayed.1585@gmail.com
Technical Support Jobs In Egypt And Career In Vacancies In Cairo 2016
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