Customer Service Representative/Fresh Graduate Jobs In Egypt 2016

Customer Service Representative/Fresh Graduate Jobs In Egypt And Career In Vacancies In Cairo 2016
Job Title Customer Service Representative
 
Vacancy Deadline(mm/dd/yy) 2/28/2016
Languages English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 Languages Arabic, Excellent
English, Very Good
Country Egypt
City Cairo
Job Category Customer Service, Quality Assurance, Call Center
Job Type Full Time
Job Level Junior
1. Provides information on CITYSTARS and all of its components, tourist information, and shopping center information to callers, visitors and tenants. 2. Monitor activates in the shopping center to ensure all visitors enjoy a pleasant experience and attends to the center retailer enquiries and needs as required. 3. Assists in the coordination and implementation of promotional and tourist activities. 4. Participates in updating and maintaining customer databases. 5. Attends to tenant and visitor complaints or suggestions and communicates it to the appropriate department and follows up to ensure prompt response and appropriate actions have been taken. 6. Responsible for compiling statistical information from surveys of customers, tenants and suggestion boxes. Follow up the implementation of such questionnaire and analyses the obtained data to recommend required actions.
Qualifications University degree in Business Administration or equivalent
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Other Skills Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Salary (L.E.) Negotiable
Job Contact Email rehab.elshorbagy@citystars.com.eg

Customer Service Representative/Fresh Graduate Jobs In Egypt And Career In Vacancies In Cairo 2016

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