International CSRs - German/Fresh Graduate Jobs In Egypt And Career In Xceed Contact Center Vacancies In Giza 2016
Employer Xceed Contact Center
Job Title International CSRs - German
Vacancy Deadline(mm/dd/yy) 4/30/2016
Languages Fluency of German is a must; any other language is a plus.
Languages German, Excellent
English, Good
Country Egypt
City Giza
Job Category Call Center, Customer Service
Job Type Full Time
Job Level Junior
1.Adhere to their scheduled shifts within the set boundaries 2.Ensure adherence to set processes and utilization of relevant knowledge basis while handling transactions 3.Complete necessary documentation related to all transactions with minimal deviation 4.Understand specific customer needs and offer the most suitable products / services 5.Escalate customer complaints and queries wherever necessary, according to agreed SLAs 6.Complete appropriate skill verification tests on time 7.Keep self-updated on account products, offers and processes 8.Make suggestions for process improvements to team leaders and supervisors using insights from customer experiences
Qualifications Bachelors degree in any field is a must. Fluency of German is a must; any other language is a plus.
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Salary (L.E.) 4000 - 6000
Comments Interested candidates should send their CVs to " Merihan.Ali@xceedcc.com or Careers@xceedcc.com " mentioning "AmCham- International CSRs - German " in the subject of 0the email.
Job Contact Email Merihan.Ali@xceedcc.com or Careers@xceedcc.com "
International CSRs - German/Fresh Graduate Jobs In Egypt And Career In Xceed Contact Center Vacancies In Giza 2016
Employer Xceed Contact Center
Job Title International CSRs - German
Vacancy Deadline(mm/dd/yy) 4/30/2016
Languages Fluency of German is a must; any other language is a plus.
Languages German, Excellent
English, Good
Country Egypt
City Giza
Job Category Call Center, Customer Service
Job Type Full Time
Job Level Junior
1.Adhere to their scheduled shifts within the set boundaries 2.Ensure adherence to set processes and utilization of relevant knowledge basis while handling transactions 3.Complete necessary documentation related to all transactions with minimal deviation 4.Understand specific customer needs and offer the most suitable products / services 5.Escalate customer complaints and queries wherever necessary, according to agreed SLAs 6.Complete appropriate skill verification tests on time 7.Keep self-updated on account products, offers and processes 8.Make suggestions for process improvements to team leaders and supervisors using insights from customer experiences
Qualifications Bachelors degree in any field is a must. Fluency of German is a must; any other language is a plus.
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Salary (L.E.) 4000 - 6000
Comments Interested candidates should send their CVs to " Merihan.Ali@xceedcc.com or Careers@xceedcc.com " mentioning "AmCham- International CSRs - German " in the subject of 0the email.
Job Contact Email Merihan.Ali@xceedcc.com or Careers@xceedcc.com "
International CSRs - German/Fresh Graduate Jobs In Egypt And Career In Xceed Contact Center Vacancies In Giza 2016
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