Retail Agent/Fresh Graduate Jobs In Egypt And Career In Vacancies In Cairo 2016
Job Title Retail Agent
Vacancy Deadline(mm/dd/yy) 5/5/2016
Languages English, Excellent
Country Egypt
City Cairo
Job Category Retail, Call Center, Customer Service
Job Type Full Time
Job Level Junior
• Receive process and deliver shipments to the clients, ensuring smooth and friendly Customer Service Experience is offered. • Answer Walk-in Customer inquires related to product and service. • Organizes workflow to meet customer timeframes. • Co-operates with internal departments to resolve routine issues. • Work closely with the operational staff to ensure customers’ needs and expectations are met. • Resolves product or service problems by clarifying the customers complaint; selecting best solution; following up to ensure resolution. • Identify and document potential service issues and incidents of customer dissatisfaction and refers it to line manager. • Perform a range of data input functions on relevant systems in accordance with work Procedures, in coordination with the Sr. Retail Agents • Contributes to team effort by assisting in accomplishing team target. • Promote company services and ensure own target is achieved.
Qualifications - University Degree - At least one year of experience in CS, Retail and/or Operations. - Excellent Keyboard skills, as well as good command of MS office (MS Word-MS Excel)
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Other Skills - Attention to Details - Customer Focused - Team Player - Effective follow-up skills - Time Management Skills - Excellent Communication Skills - Able to negotiate, sell and promote services - Able to deal with cash
Salary (L.E.) Less Than 2000
Job Contact Email shaimaa.mostafa@egyptexpress.com.eg
Retail Agent/Fresh Graduate Jobs In Egypt And Career In Vacancies In Cairo 2016
Job Title Retail Agent
Vacancy Deadline(mm/dd/yy) 5/5/2016
Languages English, Excellent
Country Egypt
City Cairo
Job Category Retail, Call Center, Customer Service
Job Type Full Time
Job Level Junior
• Receive process and deliver shipments to the clients, ensuring smooth and friendly Customer Service Experience is offered. • Answer Walk-in Customer inquires related to product and service. • Organizes workflow to meet customer timeframes. • Co-operates with internal departments to resolve routine issues. • Work closely with the operational staff to ensure customers’ needs and expectations are met. • Resolves product or service problems by clarifying the customers complaint; selecting best solution; following up to ensure resolution. • Identify and document potential service issues and incidents of customer dissatisfaction and refers it to line manager. • Perform a range of data input functions on relevant systems in accordance with work Procedures, in coordination with the Sr. Retail Agents • Contributes to team effort by assisting in accomplishing team target. • Promote company services and ensure own target is achieved.
Qualifications - University Degree - At least one year of experience in CS, Retail and/or Operations. - Excellent Keyboard skills, as well as good command of MS office (MS Word-MS Excel)
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Other Skills - Attention to Details - Customer Focused - Team Player - Effective follow-up skills - Time Management Skills - Excellent Communication Skills - Able to negotiate, sell and promote services - Able to deal with cash
Salary (L.E.) Less Than 2000
Job Contact Email shaimaa.mostafa@egyptexpress.com.eg
Retail Agent/Fresh Graduate Jobs In Egypt And Career In Vacancies In Cairo 2016
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