Bilingual Call Center Team Leader For Stream International Egypt 2016

Bilingual Call Center Team Leader  Jobs In Egypt And Career In Stream International Egypt Vacancies In Cairo 2016
Employer Stream International Egypt
Job Title Bilingual Call Center Team Leader
 
Vacancy Deadline(mm/dd/yy) 12/31/2016
Languages French English
 Languages French, Excellent
English, Excellent
Country Egypt
City Cairo
Job Category Customer Service, Management
Job Type Full Time
Job Level Managerial
Responsible for the daily one-on-one supervision and management of all Support Professionals Ensures service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) obligations of our clients
Qualifications •Fluency in French & English is a must. •Experience as a Team Leader or Supervisor in Canadian Call Center is an asset . •Skill in providing an exceptional customer experience. •Proven success in motivation and leadership. •Demonstrated ability to coach and develop others to achieve desired results.
Gender Any
Car owner Any
Experience 3 - 5 Years.
Other Skills •Under the direction of the Operation Manager, manage team KPIs and retention initiatives
Compensations •Work with Operation Manager to resolve personnel issues in a professional and timely manner. Implement all disciplinary actions, up to and including termination, in
Salary (L.E.) 8000 – 10000
Comments •Administer and manage payroll in accordance with company policy and procedures
Job Contact Email Nancy.Fahmy@Convergys.com

Bilingual Call Center Team Leader  Jobs In Egypt And Career In Stream International Egypt Vacancies In Cairo 2016

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