Customer Relations Supervisor Jobs In Egypt And Career In Progate Vacancies In Cairo 2016
Employer Progate
Job Title Customer Relations Supervisor
Vacancy Deadline(mm/dd/yy) 6/30/2016
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Cairo
Job Category Real Estate
Job Type Full Time
Job Level Senior
•Answering all clients inquiries & handle their needs, complains & comment under the supervision of the Client Relations Director. •Monitor Client relations team performance and ensure the team follows established procedures of each service request. •Provide regular coaching and feedback to individuals within the team. •Meet frustrated clients to handle their inquiries and complains. •Submit weekly & monthly reports for continues evaluation on customer’s status to the client relations director when needed. •Provide relevant clients feedback to the direct manager & to the right channels •Provide client relations team with assistance in performing difficult or complicated duties. •Report Client relations department activities to the Client relations Director, on a regular basis. •Deal with all clients deal in a professional, positive & trust worthy manner. •Preparing customer’s contracts and closing deals with customers by getting confirmation. •Assist the Client in contract administration by providing support in interpreting contract language and analyzing contract baseline costs. •Provide primary support for contract administration processes including performing reviews of proposals, reporting contract amendment status, tracking administrative contract amendments and maintaining correspondence control.
Qualifications •Bachelor Degree in Law •5-7 years of experience in the same field •Fluent in English •Excellent Communication skills. •Excellent verbal & written skills. •Strong Customer Orientation. •Strong listening & interpersonal skills. •Strong problem solving skills.
Gender Any
Car owner Any
Education major Law
Experience 4 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email Interested candidates kindly send your CV to career@progate.com
Customer Relations Supervisor Jobs In Egypt And Career In Progate Vacancies In Cairo 2016
Employer Progate
Job Title Customer Relations Supervisor
Vacancy Deadline(mm/dd/yy) 6/30/2016
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Cairo
Job Category Real Estate
Job Type Full Time
Job Level Senior
•Answering all clients inquiries & handle their needs, complains & comment under the supervision of the Client Relations Director. •Monitor Client relations team performance and ensure the team follows established procedures of each service request. •Provide regular coaching and feedback to individuals within the team. •Meet frustrated clients to handle their inquiries and complains. •Submit weekly & monthly reports for continues evaluation on customer’s status to the client relations director when needed. •Provide relevant clients feedback to the direct manager & to the right channels •Provide client relations team with assistance in performing difficult or complicated duties. •Report Client relations department activities to the Client relations Director, on a regular basis. •Deal with all clients deal in a professional, positive & trust worthy manner. •Preparing customer’s contracts and closing deals with customers by getting confirmation. •Assist the Client in contract administration by providing support in interpreting contract language and analyzing contract baseline costs. •Provide primary support for contract administration processes including performing reviews of proposals, reporting contract amendment status, tracking administrative contract amendments and maintaining correspondence control.
Qualifications •Bachelor Degree in Law •5-7 years of experience in the same field •Fluent in English •Excellent Communication skills. •Excellent verbal & written skills. •Strong Customer Orientation. •Strong listening & interpersonal skills. •Strong problem solving skills.
Gender Any
Car owner Any
Education major Law
Experience 4 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email Interested candidates kindly send your CV to career@progate.com
Customer Relations Supervisor Jobs In Egypt And Career In Progate Vacancies In Cairo 2016
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