Customer Service Assistant For British Educational Services Agency - BESA 2016

 Customer Service Assistant Jobs In Egypt And Career In British Educational Services Agency - BESA  Vacancies In Cairo 2016
Employer British Educational Services Agency - BESA
Job Title Customer Service Assistant
Vacancy Deadline(mm/dd/yy) 7/29/2016
Languages •Fluent English is a MUST
 Languages Arabic, Excellent
English, Excellent
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Junior
1.Counselling and Advising Services •Provide BESA customers including student and parents with accurate and professional counselling and advising services to help students choose the best suitable study abroad destination that meets their academic and financial capabilities. •Assist students with their university applications, help them gather and prepare the required documents for their choice of programs. •Prepare and organise meetings with international schools in 6th of October and surrounding area •Assist student with their Visa applications and prepare them for Embassy interviews. •Help students with other relevant services such as flight booking etc… 2.Customer Service Delivery •To assist with the delivery of BESA service to corporate standards which meets the needs of internal and external customers to enable the company to meet their agreed annual targets? •Assisting in answering all types of enquiries relating to BESA Services and Activities in Egypt. •Respond to all types of customer enquiries – Face to Face, Telephone, Emails, and Skype. •Help the marketing officer to organise meetings and presentations in international schools •Help in organising and Participate in all BESA events and activities. •Contacts database are maintained accurate and up-to-date •Ensure all materials and displays are always up to date and shelves are accurate appropriately 3.Registration & Finance •To register customers and to collect admin fees from customers. •Use relevant systems to maintain records on the system & complete daily reconciliations.
Qualifications •Bachelor degree •Excellent communication and interpersonal skills •Previous experience in education/teaching is a plus •Excellent computer skills, especially word, excel, and outlook. •Excellent presentation and negotiation skills. •Good level of German Language is a plus •Abel to work under pressure •Excellent Teamwork skills
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Other Skills Strong computer skills, Strong English writing and communications skills
Compensations Participation in company profit scheme
Salary (L.E.) 2000 – 4000
Job Contact Email Kindly submit your CV and mention job title in the subject to below email: marketing@besaeg.com

 Customer Service Assistant Jobs In Egypt And Career In British Educational Services Agency - BESA  Vacancies In Cairo 2016

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